Kickstart Your Career with the Sage Customer Experience Internship 2025
Are you a dynamic, customer-focused graduate ready to launch your career with a global tech leader? Sage, a renowned FTSE 100 technology company, is now accepting applications for its prestigious Intern: Customer Experience programme. This is your chance to gain invaluable real-world experience, work with cutting-edge technology, and learn from industry professionals.
Location: Midrand, Johannesburg, Gauteng, South Africa
Duration: 12 months (starting 1 August 2025)
Work Arrangement: Hybrid (3 days per week in the office)
What You’ll Do: Key Responsibilities
This internship is designed to immerse you in the heart of customer operations at a major software company. Your key duties will include:
- Engaging with Sage customers over the phone.
- Updating and maintaining internal customer systems.
- Resolving customer issues and guiding them towards effective solutions.
- Educating users on interactive voice response (IVR) systems and customer self-service portals.
- Reporting key trends and findings to Customer Experience leads to help improve service.
Are You the Right Fit? Eligibility Criteria
To qualify for this exciting opportunity, you will need:
- A Matric (Grade 12) certificate.
- A degree or national diploma is a strong advantage.
- Basic Microsoft Office and computer skills.
- Excellent telephonic etiquette and communication skills.
- A clear criminal record.
- A good understanding of Accounting, Payroll & HR environments.
- Strong interpersonal skills and a collaborative team spirit.
- A proactive, motivated attitude and a genuine desire to learn and grow.
The Application Journey: What to Expect
Sage has designed a modern and inclusive application process to find the best talent:
- Apply Online: Submit your CV through the official portal.
- Gamified Assessment: Complete a fun, bias-free assessment via Harver.
- Recorded Video Interview: Showcase your personality and skills.
- Assessment Centre: If shortlisted, you’ll be invited to attend this final stage.
- Start Your Journey: Successful candidates will join the Sage team on 1 August 2025.
Sage is deeply committed to diversity and inclusivity. If you require any adjustments to ensure you can thrive during the application process, please contact [email protected].
Ready to Apply?
Don’t miss this incredible opportunity to build your career with a global tech giant. For more information and to submit your application, please visit the official Sage careers website.
Note: The original link provided was incorrect. Please search for \”Customer Experience Intern\” on the official Sage.com careers page for the correct application form.
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